More from our happy customers!
What do you like about our services?
Everything, the simplicity of your services, and the accuracy of your findings were beyond what most services provide.
Claims Resolution Specialist
for Major Carrier
Out of all the vendors we use, you give the most detail. You give the type of diagnostic, and dates if in-patient/out-patient. Others just say treated somewhere, usually, say can’t get information without a release. Honestly, you would be my first choice, but sometimes we are told by the home office who we can and can’t use. So it’s not always about the vendor as to why we stop using them. I found your company was approved for surveillance, so I went ahead and am going to use you for medical traces.
Senior Claims Resolution Specialist
for Major Carrier
What do you like about our services? Very quick and efficient.
Senior Claims Examiner
at Major Carrier
What do you like about our services?
I enjoy the comprehensive aspect of what your company can provide. This tool has been valuable to my claims where we have concerns regarding pre-existing conditions. I’ve have many successful outcomes by pushing back on prior treatment, knowing that these individuals have specific treatments/imaging that existed prior to our loss.
Claim Consultant
at Major Insurance Carrier
You are quick with response to email when needed. The reports we get are easy to follow.
Claims Manager
at Major Insurance Carrier
What do you like about our services? I love the ease of the online application and the numerous amounts of options, i.e. imaging trace, hospital trace, etc. Also, the turnaround time has been good. I send the referral and diary my file and never have to follow up and question the status of my referral.
Claims Manager
at Major Insurance Carrier
You guys are timely and the reports are comprehensive. That is about all we can ask for. Other than that, you are reliable and consistent. When I get a report, I want leads and you guys supply those and you are consistent enough for me to conclude that if your report has no leads, it's likely because the leads don’t exist.
Claims Resolution Specialist III
for Major Carrier
What do you like about our services? Finding all the places they have treated and failed to disclose.
Claims Manager Risk Management Department
at Self-Insured Company
What do you like about our services?
I am happy with the services that you provided as you were professional, immediately made me feel that our request was important, and by providing me with a quick search while on the phone, you reassured me that the information you will provide is accurate and what we are looking for.
Insurance Defense Paralegal
at Happy Customer
What do you like about our services? Cost-effective and timely pharmacy, imaging, and hospital trace reports.
Claim Consultant
at Major Insurance Carrier
Your information is accurate and useful when attempting to locate prior treatment information with specific dates. The image trace reports have given me excellent negotiation points on several claims where there were positive findings.
Claims Manager
at Major Insurance Carrier
What do you like about our services?
The courteous treatment, as well as speedy and thorough service.
Paralegal
at Happy Customer
What do you like about our services? I like the fact that everything is online and user-friendly. You also offer a wide range of services.
Bodily Injury Claims Adjuster
for Major Carrier
What do you like about our services?
Friendly, courteous service. Help to understand the services offered and the best choice for the client’s needs. Quick turnaround.
Insurance Defense Attorney
for Happy Customer
What do you like about our services? Your reports are a reasonable cost for information which can prove helpful in locating information a claimant may be trying to hide. I also like that your reports come with a background search.
Claim Consultant
at Major Insurance Carrier
I could talk but in truth, the service I get from you is exactly what I need. A list of all hospital treatments given to a claimant within a 20-30 mile radius of his home is powerful impeachment info. Oftentimes, the plaintiff is less than candid about prior treatment –especially for prior accidents he thinks we don’t know about because they used a different lawyer. The price is fair and your turnaround time is exceptional.
Insurance Defense Attorney
at Major Insurance Carrier
You are very quick and almost always locate what I am looking for.
Claims Manager
at Major Insurance Carrier
What do you like about our services? They provide our requested search for past medical treatment which is often helpful when attorneys or persons fail to honestly disclose prior injuries.
Liability Claims Adjuster
at Major Insurance Carrier
